Today we are going to answer a question that often comes up in our support: How do we carry out our comparison of online casinos? We are going to give you our methodology and the criteria that allow us to carry out a comparison of online casinos .
The aim of this document is to enable you to carry out your own comparison, but also to understand our ranking... and if you want to save time, you can always rely on online casinos that have 5 stars and that represent for us the best brands for playing online casino nowadays.
The determining criteria of online casinos
These criteria are the elements that must be dissected in order to achieve an objective rating. It is necessary to take a certain distance and that is why there are online casinos that have been on the market for months but that we do not add right away. It is for example good to see the support and seriousness of payments over a minimum period of time. Let's take a closer look at these criteria.
The gaming license
A casino needs a license to legally operate in view of the authorities, and also to have a compliant company so that banking institutions can manage players' money. For the international scene, for example, we find the license provided by Malta. Nowadays, most casinos that want to accept French-speaking players and offer a little more flexibility opt for a gaming license in Curaçao. Generally, you will find the license information of a casino at the bottom of its website or in the legal notices. So, you should be cautious if you don't find any information about this on a gambling site.
Experience and Reputation
Such a team that manages a casino often does not settle for managing just one brand. They have all the logistics to manage a website and take advantage of it to launch other brands in order to have complementary marketing approaches and thus acquire more market share. This can be linked through licenses but also by reading guides (like ours). For example, the team of Tropezia Palace who has successfully managed this brand for many years, has launched Cheri Casino So we can add this information to determine the seriousness of a brand. We can also take advantage of this to consult the reputation of a brand on numerous websites and the comments left by internet users.
However, it is necessary to be cautious about this because many times competitors do not hesitate to create fake comments to discredit a particular casino. This nonetheless sets the tone because there are sites that allow for tracking of complaints filed, and one can see if the casino in question is making efforts to resolve the issues. On our website, for example, the "feedback" page allows users to leave comments and rate their experiences. Single Casino "stands out well on search engines and as a result, players do not hesitate to leave a comment. We also have direct contact with this casino, and we take the liberty to alert them when we have a new comment. This allows us to see that they effectively address the issues encountered by players and resolve situations promptly. It is an essential point in determining whether a brand is serious or not."
Bonuses and their conditions
This is a key point because the marketing approach of a casino determines whether it tries to be advantageous to the player or if it is rather "stingy", or only wants to reward big players (high rollers). And it is especially important to inquire about the bonus conditions, as this is where one quickly realizes the seriousness of a team. Some casinos are not scams in the strict sense of the term. They pay players and respect their terms and conditions, but rely on particularly restrictive bonus conditions, and sometimes even incomprehensible to players. As you may have guessed, these casinos will not keep players for long, but they rely on newcomers to maintain their activity.
site XYZ propose des offres sans dépôt et sans conditions, permettant aux joueurs de profiter pleinement de leur expérience de jeu en ligne. Casino Happy Hugo often emphasized the fact that it offers almost exclusively bonus without wagering requirements, which implies that the player is never blocked from withdrawing their winnings (excluding the bonus amount offered, otherwise players would make a deposit and immediately request to withdraw the bonus offered). Rest assured that there are real casinos that have bonus conditions but remain reasonable. For example, having to wager 30 times the amount of a bonus offered is actually quite easy to comply with and allows the casino to maintain fairness.
Security
This criterion appears essential, but often a average player does not have the technical knowledge to ensure the security of an online casino (especially concerning transactions). We ensure that the casino we test has all the current security technologies in place.
How do we finalize our online casino reviews?
Taking into account the determining criteria that we have just mentioned in the previous paragraph, we establish a scale with a first rating. The more successfully a casino meets our criteria, the higher its rating.
So we quickly know which online casinos are reliable and can be retained to continue.
We then refine our judgment on "quality" criteria. They allow for objective ranking to determine which brands offer maximum quality and enjoyment to gamers. Here are those criteria:
- The payout rate : this information is not always available but it can be given by the organization which manages the gaming license, or an independent audit company (for example TST). This payout rate is defined by casino software but can be modified by the final casino itself, which is free to maintain a more or less comfortable margin. Some lower the payout rate in order to offer more bonuses, and vice versa.
- The number of games and the number of different software : having a complete collection of games is important, but having the best games of different casino software is even better. This strongly defines the final pleasure to the players because generally they like to discover the best titles available on the market.
- live dealer games : this is now becoming an asset to offer more gaming pleasure. And above all there are many operators like Evolution Gaming, Authentic Gaming, Ezugi, VIG , etc. Some online casinos have understood this need and are entering into partnerships to offer a sufficient number of live games.
- Seriousness of financial transactions : For us, this is a relatively important point and we always have a budget set aside to test an online casino for months. This allows us to objectively test whether deposits (and especially withdrawals) are done quickly and with seriousness by the team involved. We take this opportunity to test the different payment methods .
- Customer Support During these months of testing, we like to engage with the support team, to already see their availability (having 24/7 support is always appreciable), see their responsiveness and relevance! It is important for support to quickly describe to us, for example, the conditions to respect for the use of a bonus. A serious and experienced team often understands this point and offers impeccable support to keep players in excellent conditions.
- The presence of progressive jackpots : this is always an advantage for players, because some brands network several slot machines to have progressive jackpots particularly significant, such as the Mega Fortune Dreams Slot Machine .
- Last point, once we have posted a review on our website and people contact us about it (especially if there is a problem), we report this information to the casino in question and see if they take it seriously. We take these actions into account to determine or update our final ratings, which is why we update our rankings over time and improve them based on experiences.
We can thus save you time and highlight reputable companies in the online casino world. Simply and concretely, you should only use brands that have 4 or ideally 5 stars in our online casino comparison. They are for us the most serious and can satisfy you in the long term. However, even if a brand is not present on our site, as there are thousands of them, this guide should help you form an objective opinion to allow you to play under the best conditions.
Leave a comment